Process Automation

With Ivanti and Softec, automate, protect, and optimize your IT operations with intelligence that acts for you.

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Automate your IT operations, eliminate risks, and resolve incidents before they impact the business.


In today's work environment, what you can't see, you can't secure. Ivanti Neurons is the hyper-automation platform that acts as your company's nervous system. It uses AI bots to discover, manage, and secure every device, from the cloud to the edge, invisibly and in real time.

Diagrama de la plataforma Ivanti Neurons: autocuración, autoseguridad y autoservicio con componentes de nube y bordes

IT service management can no longer be limited to simply "resolving tickets." Ivanti Neurons for ITSM is a robust and scalable solution designed to unify your IT operations under ITIL® standards, eliminating manual processes that slow down your organization. Thanks to artificial intelligence, this platform not only manages incidents but also anticipates them.

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Main Solutions

UEM: "Unified Endpoint Management: Total Visibility from Day Zero."

Eliminate operational silos with a single platform to manage mobile devices, laptops, and wearables. Streamline zero-touch provisioning and ensure that every device, wherever it is, automatically complies with your security policies.


Reduce technical support costs by 30% through centralized management of your entire digital ecosystem.


DEX: "Digital Employee Experience (DEX): Invisible IT, Unstoppable Productivity."


Anticipate and resolve IT problems before the employee notices them.


Fewer tickets and a better end-user experience.


With Ivanti Neurons for DEX, you measure, score, and optimize user interaction with technology.


Improve talent retention and reduce support tickets through AI-powered self-repair, transforming IT into an engine of job satisfaction.


ITAM: "IT Asset Management: Optimize Your Spending and Master Your Inventory."

Gain a 360° view of your hardware and software assets.


Recover unused licenses, avoid surprise audits, and maximize the return on investment (ROI) of your technology infrastructure.


If you can't see it, you can't manage it; take control of your asset lifecycle today.


Asset and cost control integrated into your CMDB.


Patch Management: "Patch Automation: Close the Vulnerability Gap in Minutes, Not Months."


Automate the detection and deployment of patches for OS and third-party applications.


Prioritize updates based on actual risk and eliminate 90% of manual IT tasks, ensuring business continuity without disrupting the end user.

Why trust Ivanti and Softec?

With Ivanti you will achieve a unified AI platform for ITSM Endpoint Security: shared data, automated workflows and continuous protection.

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With Softec, you'll have the best end-to-end service partner: sales, implementation, adoption, and support with measurable SLAs. Certified and recognized for its track record and success stories in complex implementations and premium post-implementation support.


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Save Time

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Earn More

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Grow Faster

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Friendly Support

Certifications and Recognitions

  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for ITSM

    (Optimización y Automatización de Mesa de Servicios)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for IT Asset Management

    (Control Total del Ciclo de Vida de Activos)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Endpoint Manager

    (Gestión Unificada y Segura de Dispositivos)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for Spend Intelligence

    (Inteligencia Financiera y Optimización de Costos en Software)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for ITSM Consultant Certificate

     (Consultoría Estratégica en Procesos de Negocio)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for ITSM Using Searches

    (Eficiencia Operativa en Análisis y Minería de Datos)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Endpoint Manager (EPM)

    (Gestión Unificada y Segura de Dispositivos)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons for UEM

    (Administración Global y Segura de Endpoints desde la Nube)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Mobile Device Management (MDM)

    (Control y Cumplimiento de Dispositivos Móviles Enterprise)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons DEX

    (Garantía de la Experiencia Digital del Empleado y Productividad)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    ITIL V3/V4

    (Alineación con las Mejores Prácticas Globales de Gestión de TI)

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  • Un fondo degradado en escala de grises con un pequeño punto negro en el centro.

    Ivanti Neurons Foundations and IT Analyst Certificate

    (Soporte Técnico Especializado y Análisis de Infraestructura)

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BEST SERVICE PARTNER LATAM

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FAQs

How to reduce the risk of ransomware without halting IT productivity?

Ivanti eliminates the exposure gap through Risk-Based Vulnerability Management (RBVM), automating remediation before the exploit occurs.

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Dos globos de diálogo, uno con un signo de interrogación.

How to manage hybrid and BYOD devices while ensuring privacy?

Our Unified Endpoint Management (UEM) solution secures any device (iOS, Android, Windows, Mac) using isolated data containers.

Dos globos de diálogo superpuestos, uno de ellos con un signo de interrogación.

How to avoid unnecessary spending on IT licenses and hardware?

With Ivanti IT Asset Management (ITAM), you will gain complete visibility of your inventory to optimize every dollar invested in technology infrastructure.

  • AI Prioritization: Instantly identify which vulnerabilities are being actively exploited in the real world.
  • Autonomous Patching: Deploy critical OS and third-party app updates without manual intervention or forced restarts.
  • Proactive Remediation: Reduce your attack surface by 80% by closing security gaps in minutes, not weeks.


  • Total Data Separation: Keep corporate assets in an encrypted environment without access to the user's personal photos or messages.
  • Zero-Touch Provisioning: Configure and secure new devices remotely, right out of the box, without support intervention.
  • Automated Compliance: Block access to critical resources if the device detects a threat or does not comply with security policies.


  • License Recovery: Automatically detect unused software and reassign subscriptions to avoid unnecessary purchases.
  • Real-Time Inventory Control: Eliminate "Shadow IT" by identifying every device and application connected to your corporate network.
  • Audit Preparation: Generate compliance reports in seconds, eliminating the risk of fines for lack of licenses or unauthorized software.



Tell us about your IT environment and a Softec specialist will contact you to assess how Ivanti can automate, secure, and optimize your operation.


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"Visualize the Future of Your Infrastructure: Automation in Action"



Softec Unified Ecosystem of Solutions for Security, Management, Automation and Business Resilience


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