Contacts and Collections
Optimize your portfolio management and maximize sales with our specialized Contact Center services!
With our experience in portfolio recovery and boosting credit card sales, we guarantee effective results for your company.
Contacts and Collections
PORTFOLIO AND SALES RECOVERY
CUSTOMER LOYALTY
TELEMERCADEO
CUSTOMER SERVICE
YOUR MAIN STRATEGIC ALLY IN THE RECOVERY OF YOUR PORTFOLIO
In these times, financial management requires agility for companies. Having a trusted strategic ally to effectively improve your portfolio has never been more crucial. We offer you an effective, trained, friendly and committed human team with your objectives; an efficient, reliable and secure technological platform; and a development of processes in continuous improvement. We have grown and carried out work with high standards of effectiveness, quality, experience, service and ethics.
BOOSTS SALES OF
YOUR CREDIT CARD
Additionally, as part of our services, we offer specialized solutions in the management of credit card sales. With a customer-centric approach, our team is prepared to maximize your sales opportunities, offering personalized strategies, attractive promotions and dedicated attention to increase customer bases and improve your financial profitability. Trust us to enhance your commercial operations and successfully achieve your growth objectives.
Surveys
Know the opinion of your customers and improve the service
Data update
Update and track customer information in the database for future services.
Appointment scheduling and confirmation
Schedules and/or confirms scheduled appointments with clients.
Sale of products and services
Promote and sell your products and services to customers through telephone or digital contact.
We offer excellent services
Cross selling
We provide additional complementary products or services to customers who have already purchased or used some of our products or services previously.
Collection and sales
We contact clients who have late payments to establish payment arrangements and provide follow-up until completion. We have the best team to boost your credit card sales.
Client retention
We identify customer needs to offer upgrades, special promotions, discounts and other exclusive offers.
Technical support
We provide technical support to customers who experience problems with our products or services.
